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Global Support


Customer Oriented

Pre-sales Support

ImageProVision provides customers with product information, technical consultation and guidance.

The organization is equipped with a professional reception team, which can provide customers with on-site visiting and inspection, on-site machine testing, incoming sample proofing and sample mailing at any time.

ImageProVision offers trained experts to visit the installation space. We also facilitate inspection of existing microscopes and scanners.

IPV enables inspecting the actual sample analysis in the owner's presence. Additionally, IPV offers free sample analysis.

After-sales Support

ImageProVision takes customer satisfaction very seriously. We provide the following after-sales service:

We have a dedicated support team available to understand the grievances and bring a unique solution to the problem. The customer can call on the helpline number or chat and discuss the problem and get it solved.

We also provide online support via e-mail for any product-related queries. The customer can e-mail and discuss the problem and get it resolved.